BestHonestPro
Get a free shortlist
Jobs we cover
Water damageAvg $3,868MoldAvg $2,368BiohazardAvg $4,000RoofingReplacement avg $9,608Garage doorsRepair avg $265Plumbing$100 to $500 per hourHVACRepair avg $350Commercial HVACInstalled $7.5k to $35k
Before you hire anyone
Something wrong right now? Start here How we choose, and what we cannot promise About us Contact Privacy Terms

What is wrong?Water damage

Today

Basement seepage after rain. Dry it now, fix the cause later.

Groundwater that came through the wall is not sewage, but a basement that stays damp past 48 hours is where mold starts.

If water is standing on the floor near the panel, furnace or outlets, do not walk through it. Turn off the main breaker only from a dry location, otherwise call the utility.

What is probably happening

  • Hydrostatic pressure pushed rainwater through the cove joint, a floor crack or a wall crack. Or the sump pump quit and the pit overflowed.
  • Ground water that has crossed soil is contaminated; a restorer will usually treat it as at least Category 2 under IICRC S500 and price it that way.
  • If it only happens after heavy rain, it is a drainage problem, and it will come back.

Do this in the next five minutes

  1. Check the sump pit. If the pump is not running, check its plug and breaker before anything else.
  2. Move boxes and anything cardboard off the floor. Get it up on blocks or out.
  3. Rubber boots. Ground water can carry whatever the soil had in it.
  4. Once the water is off the floor, run fans and a dehumidifier and open doors between rooms.
  5. Photograph the water line on the walls and the wet items.
  6. Note where it came in. Wet streaks on a wall or a wet crack tell the waterproofer where to look.

Do not

  • Do not run a plugged-in pump or vacuum while standing in the water (CDC).
  • Do not paint or seal the wall while it is still wet. It will fail.
  • Do not sign a waterproofing contract from a company that turned up in the storm. Get the basement dry first, then three bids.

Who to call

A water damage restoration company

The water has stopped on its own; the job now is extraction and drying. Waterproofing or a sump pump is a separate, planned job once it is dry.

Also: Plumbing. If the sump pump is dead and rain is still coming, a plumber can replace the pump tonight. Questions for that call ›

BestHonestPro is a free comparison resource, not a contractor. There is nothing to sign up for and we do not sell your details. When we begin connecting callers to contractors, we will be paid a referral fee by the contractor, never by you, and this line will say so.

What it should cost

$1,500 to $3,500 to clean up clean water; $800 to $3,000 for a sump pump

Flooded basement cleanup, clean water, typical range (average $4,000 across all types). Sump pump installation, average $1,100.

Source: Angi, flooded basement cleanup cost, updated May 2026 and Angi, sump pump installation cost, updated May 2026. View source

National published range, not a quote for your job. The full cost table for this trade is on the water damage page.

Ask this contractor, on the phone, before anyone comes out

Tap each one as you ask it.

  • What category are you assigning to ground water, and why?
  • Will you moisture test the bottom of the drywall and the slab, and leave a daily log?
  • Does the finished wall need to be opened, or only the baseboard?
  • Separate question for later: is a sump pump with battery backup the fix, or does the grading and downspouts need to change first?

End the call if

  • A waterproofing sales pitch bundled into the drying quote.
  • A large deposit before equipment is set.
  • A knock on the door during or right after the storm.
Insurance. Seepage and ground water are the standard exclusions. The Texas Department of Insurance says policies do not cover gradual leaks or seepage, and flood needs a separate policy. A sudden sump pump failure may be covered only if you bought that endorsement. Ask before you file.
Where this comes from
Get a free shortlist