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Independent review

Updated 25 September 2026 · 15 sources · not paid by bluefrog Plumbing + Drain

bluefrog Plumbing + Drain review: a small franchise with two young Florida offices

A fair look at a growing plumbing franchise, for Florida homeowners with a leak who found a bluefrog office nearby and want to know what they are calling.

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Call bluefrog Plumbing + Drain if

  • You live in the Boynton Beach or Brandon service area.
  • You want a free diagnostic and a price before work starts.
  • The leak is small and can wait for a weekday visit.

Compare first if

  • Water is running at night or on a weekend and the office may be closed.
  • You were told to repipe, open a slab or replace a sewer line.
  • You live outside Palm Beach County or the Brandon and Tampa area.

Compare with a licensed local company

Pick your area and see three local plumbers next to bluefrog Plumbing + Drain. None of them pay us to be here.

Our verdict. bluefrog Plumbing + Drain is a reasonable call if you live near its Boynton Beach or Brandon office and the leak can wait for business hours. Both Florida offices hold state plumbing licences, carry an A- BBB grade and have no BBB complaints. They are also very new, opened in 2025, so there is little public record to judge them by. It publishes no prices, and 24/7 service depends on the location, so ask before you rely on it at night. For any big job, get a second written quote from an established licensed local plumber.

At a glance

2Florida offices on its own locator
23 to 43Location counts disagree by source
A-BBB grade for both Florida offices
2025Year both Florida offices opened

Where it is strong

  • Free diagnostic and upfront pricing are advertised on both Florida office pages.
  • Both Florida offices show a Florida plumbing licence (CFC) on their BBB files and are BBB accredited.
  • Zero BBB complaints on file for either Florida office when checked.
  • Leak detection, slab leak detection, burst pipes and drain work from one company.

Where to be careful

  • Only two Florida offices, both opened in 2025, so there is almost no track record to check.
  • No published prices, and no written guarantee terms found on its site.
  • 24/7 service varies by location. The Brandon page lists weekday hours only.
  • No brand-level review profile on ConsumerAffairs or Trustpilot, so there is no wide sample of customer experience.
How we reviewed bluefrog Plumbing + Drain: research only, nobody here has hired them, 15 public sources. Read the method

We have not hired bluefrog Plumbing + Drain, and nobody at BestHonestPro has. This review is research: its own website and Florida office pages, its franchise sales site, press releases about its ownership, franchise directories, Better Business Bureau files for both Florida offices, one review platform and a national cost guide. We searched court and Attorney General records and found nothing that involved Florida customers. We left out anything we could not trace to a source.

We have not called bluefrog Plumbing + Drain for a test quote yet. When we do, what we asked and what they said will be added here with the date.

Last checked 25 September 2026. bluefrog Plumbing + Drain is not affiliated with BestHonestPro, has not paid us, and did not see this page before it went up. bluefrog Plumbing + Drain is a trademark of its owner and is used here only to name the company.

What bluefrog Plumbing + Drain is

bluefrog Plumbing + Drain is a plumbing franchise that started in Texas in the mid-2010s (sources give 2013 or 2014). Its parent is Stellar Service Brands of Dallas, which also owns Restoration 1. Private equity firms MPK Equity Partners and Princeton Equity Group invested in April 2020, and MPK still lists Stellar as a current holding.

The counts do not agree. Entrepreneur lists 42 units, Franchise Grade says 43 or more, and the brand's own locator shows 23 locations in 11 states when checked. The locator number is what you can actually call today.

Every location is a franchise. The brand's own site says each location is locally owned and operated, and that licence details may vary by location. The business that comes to your house is the local owner.

Source: Entrepreneur franchise directory; Franchise Grade; bluefrog locations page; PR Newswire, 29 Apr 2020; Plumbing and Mechanical, 21 Apr 2021; MPK Equity Partners portfolio.

What bluefrog charges

bluefrog does not publish a price list, and we found no cost guide that reports bluefrog prices. Its Florida office pages advertise a free diagnostic and upfront pricing, and a $99 a year membership plan with priority scheduling. The national figures below describe plumbers in general, not bluefrog.

Plumbing jobs: what Angi reports nationally, 2026
Typical plumbing repair
$182 to $501
Leaking pipe repair
$175 to $550
Emergency call, Orlando
$225 to $1,125
Typical plumbing repair$182 to $501, average about $341 (Angi, Mar 2026)
Leaking pipe repair$175 to $550 (Angi, Mar 2026)
Main water line leak$600 to $4,500 (Angi, Mar 2026)
Emergency plumber$100 to $500 an hour, up to $600 on holidays; $225 to $1,125 in Orlando (Angi, Sep 2026)
Emergency service fee$150 to $300 on top of hourly rates, at many plumbers (Angi, Sep 2026)

Source: Angi, plumbing repair cost (updated 17 Mar 2026); Angi, emergency plumber cost (updated 10 Sep 2026); bluefrog Boynton Beach and Brandon pages.

After hours. A 2017 announcement for bluefrog's first Florida franchise described 24/7 service with no overtime charges. The brand's current site only says service availability may vary by location, and we found no current statement on night rates. Ask on the phone before anyone is sent.

Source: Contractor magazine, Aug 2017; bluefrog home page.

For what an independent leak search costs, see our leak detection cost guide.

bluefrog in Florida

Florida presence is thin. The brand's locator lists two Florida offices:

Boynton Beach (Palm Beach County) serves Boynton Beach, Delray Beach, Boca Raton, West Palm Beach and Lake Worth Beach. Its page advertises 24/7 emergency service, though a review platform lists weekday hours. Its BBB file shows business started April 2025 and Florida plumbing licence CFC1431568, listed to August 2028.

Brandon (Riverview address) serves Riverview, Brandon, Valrico, Gibsonton and parts of Tampa. Its page lists Monday to Friday, 7am to 7pm. Its BBB file shows business started July 2025 and licence CFC1433844, with an expiry date of 31 Aug 2026 shown. That date has passed, so check the DBPR site for a renewal.

An earlier Fort Lauderdale franchise, based in Deerfield Beach, opened in 2017 and no longer appears on the locator. Orlando, Jacksonville, Miami, Fort Myers and the Panhandle have no bluefrog office. We have not checked these licence numbers with the Florida DBPR, so treat them as shown, not verified.

Source: bluefrog locations page; bluefrog Boynton Beach and Brandon pages; BBB profiles for both offices; Birdeye, Boynton Beach; Contractor magazine, Aug 2017.

The record, read fairly

Both Florida offices are young, and a clean file on a young business says less than a clean file on an old one. When checked, each had an A- BBB grade, was accredited in May 2026 and had no complaints. On Birdeye, a platform that businesses use to collect their own reviews, the Boynton Beach office shows an average of 4.9 of 5 across 57 reviews.

BBB, Boynton BeachA-, accredited since 13 May 2026, 0 complaints
BBB, BrandonA-, accredited since 20 May 2026, 0 complaints
Birdeye, Boynton Beach4.9 of 5 (57 reviews)
ConsumerAffairs, TrustpilotNo brand profile found

Source: BBB profiles and complaint pages for bluefrog Boynton Beach and Brandon; Birdeye. Checked 26 Sep 2026.

Official actions. We found no Florida Attorney General action and no consumer lawsuit against the brand or its Florida offices.

  1. 2017
    First Florida franchise opens in Deerfield Beach, serving Broward and Palm Beach counties.
  2. 2020
    MPK Equity Partners and Princeton Equity Group invest in bluefrog and Restoration 1.
  3. 2021
    Stellar Brands is named as the parent company for both brands.
  4. 2025
    The Boynton Beach and Brandon offices open.
  5. 2026
    No Florida Attorney General action found as of this review.

Source: Contractor magazine, Aug 2017; PR Newswire, 29 Apr 2020; Plumbing and Mechanical, 21 Apr 2021; BBB profiles.

Who it suits, and who should compare

A good fit: a leak, drain or water heater problem in the Boynton Beach or Brandon service area that can wait for a weekday visit, when you want a free diagnostic and a price before work starts.

Get a second quote: anything outside those two areas, any emergency at night or on a weekend, and any recommendation to repipe, open a slab or replace a sewer line. With so little history on the Florida offices, a second licensed plumber is cheap insurance. See slab leaks and what repiping costs.

What to ask before you say yes

Ask these on the phone, in this order, and ask the same questions of whoever you compare them with. The spread in the answers tells you more than the spread in the prices.

  1. Do you actually send a plumber tonight or this weekend, and is there an after-hours charge?
  2. Is the diagnostic free, and is there any trip fee?
  3. Will I get a written price before any work starts, and what do I owe if I say no?
  4. What is your Florida plumbing licence number (it starts with CFC)? Check it free on the DBPR site.
  5. Will a licensed plumber do the work, or a technician working under the owner's licence?
  6. How long is your guarantee on parts and labour, and can I have it in writing?
  7. If you find water in the walls or floor, who dries it, and will you refer me to an outside company?

Local alternatives in Florida

We list local plumbers and leak specialists for eight Florida metros, each checked against the state licence register where a number was available. Call one of them alongside bluefrog and ask both the same questions.

No company pays to be listed on those pages or to rank higher. Each listing links to its own licence check and sources.

Right of reply

bluefrog Plumbing + Drain, or the owner of any bluefrog Plumbing + Drain location, can correct a fact on this page. Email [email protected] with the fact and a source. We check it and publish the correction here with its date.

Where this comes from

Every figure above is published by the organisation named beside it. Nothing on this page is our own estimate, and where sources disagree we show both.

Show all 15 sources

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